Terms of Service

1. Agreement to these terms

These Terms of Service (the “Terms”) govern your access to and use of the website, content, and services provided by Gibbs AI Investors LLC (“Gibbs AI Investors,” “we,” “us,” or “our”). By visiting this site, submitting a form, or engaging us for services, you agree to these Terms.

If you do not agree with any part of these Terms, please discontinue use of the site and do not submit information through it.

2. Services we provide

We design, build, and maintain technology systems for businesses. These may include 24/7 AI receptionists, 24/7 AI concierge systems, high-end website design, speed-to-lead follow-up automation, CRM and revenue system builds, reporting, and ongoing optimization.

The specific scope, deliverables, timeline, fees, and support terms for any engagement are defined in a separate written proposal, order form, or statement of work. Where that document conflicts with these Terms, that document controls for the engagement it describes.

3. No guarantee of results

Any revenue figures referenced on this site or in our materials, including “$25K+ a month” and any modeled example, are illustrative targets, not guarantees, projections, or promises of results.

Business outcomes depend on factors outside our control, including your call volume, pricing, offer, market conditions, staffing, sales execution, and how consistently your team follows up. Individual results vary, and some businesses will see no increase in revenue.

4. Not professional advice

Gibbs AI Investors LLC provides technology and consulting services only. Nothing on this site or in our communications constitutes financial, investment, legal, tax, or accounting advice, nor an offer to sell a security or business opportunity. Consult a qualified professional before acting on any information you find here.

5. AI systems and human oversight

Our AI receptionist and concierge systems use automated voice, messaging, and language models. While we train, test, and monitor them, AI systems can misunderstand a request, produce an inaccurate response, or be unavailable due to third-party outages.

Concierge features such as travel, hotel, flight, and reservation assistance are carried out through third-party providers and platforms. Availability, pricing, confirmations, changes, and cancellations are governed by those providers’ own terms, and we are not the merchant of record for such bookings. You are responsible for reviewing booking details and for maintaining appropriate human oversight of automated interactions with your customers.

6. Client responsibilities

You agree to provide accurate information, timely access to the accounts and systems required for the build, and a designated point of contact. You are responsible for the accuracy of the business information, scripts, offers, and pricing you ask us to deploy.

You are responsible for your own compliance with laws that apply to your communications and recordings, including telemarketing, call recording, consent, privacy, and industry-specific regulations in your jurisdiction.

7. Fees and payment

Fees, billing frequency, and payment terms are set out in your proposal or order form. Unless stated otherwise, invoices are due on receipt, fees are non-refundable once work has commenced, and we may suspend services on accounts that remain past due after written notice.

Third-party costs, such as telephony usage, model usage, hosting, domains, and software subscriptions, are your responsibility unless expressly included in your agreement.

8. Intellectual property

We retain ownership of our pre-existing tools, frameworks, prompts, templates, and know-how. Upon full payment, you receive a license to use the deliverables built for your business for your own commercial purposes.

You retain ownership of your brand assets, content, and customer data. You grant us a limited license to use those materials solely to deliver and support the services.

9. Confidentiality and data

Each party agrees to protect the other’s non-public business information and use it only to perform or receive the services. We handle call recordings, transcripts, and lead records only as needed to operate and improve your system, and we do not sell your information.

10. Third-party services

Our systems integrate with third-party platforms such as telephony carriers, calendars, CRMs, payment processors, model providers, and booking platforms. We are not responsible for the availability, accuracy, security, or acts of those third parties, and their terms apply to your use of them.

11. Disclaimers

The site and services are provided “as is” and “as available” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

12. Limitation of liability

To the maximum extent permitted by law, Gibbs AI Investors LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, even if advised of the possibility.

Our total aggregate liability arising out of or relating to the services will not exceed the fees you paid to us in the three months preceding the event giving rise to the claim.

13. Term and termination

Either party may terminate an ongoing engagement with thirty (30) days’ written notice unless your agreement states otherwise. We may suspend or terminate immediately for non-payment, unlawful use, or misuse of the systems. Fees earned through the termination date remain payable.

14. Acceptable use

You may not use our systems to send unlawful, deceptive, harassing, or infringing communications, to impersonate another business, or to contact people who have withdrawn consent. We may remove or disable any configuration that we reasonably believe violates law or these Terms.

15. Changes to these terms

We may update these Terms from time to time. The revised version takes effect when posted on this page, and continued use of the site or services constitutes acceptance of the updated Terms.

16. Governing law

These Terms are governed by the laws of the state in which Gibbs AI Investors LLC is organized, without regard to conflict-of-law principles. The parties will attempt to resolve disputes in good faith before pursuing formal proceedings.

17. Contact

Questions about these Terms can be sent through the contact form on our home page, and we will respond within one business day.